Orders:
1. How do I place an order on the www.parnikafashion.com site?
To place an order, first, browse the products you want to buy, select the items you'd like to purchase, and add them to your cart. Then, proceed to the checkout page and follow the instructions.
2. What information do I need to provide when placing an order?
You'll typically need to provide your shipping address, payment information, and contact details. Make sure all the information is accurate.
3. How do I know if my order was successful?
You should receive an order confirmation email shortly after placing your order. You can also check your order history on the site for confirmation.
Return and Refund:
- You can request to return purchased product within 5 days from the date of delivery.
- To apply for the refund and return, the purchased product should meet the below-mentioned conditions:
|
Category |
Conditions |
|
Correct Product |
The product/ brand/ article number/ bar code should match. Do not detach and damage the MRP tag. |
|
Complete Product |
If the purchased product includes an add-on or comes in a combo while returning all the products should be present. |
|
Unused Product |
The purchased product will only be eligible for a return if it is unused, unwashed, unsoiled, and without any fragrance. |
|
Undamaged Product |
Only the undamaged product without holes and tears will be eligible for return. |
|
MRP tag |
Tags should be attached with the product and undamaged. |
- Any used promotional voucher (Gift Voucher & Discounted or any other offer voucher) will not be refunded.
- Only after receiving the product and quality check, the refund will be initiated.
- If the purchased product fails in the quality check, the refund procedure will not be initiated further.
- Please write a mail to contactus@parnikafashion.com and mention order no to register return request.
Payment:
1. How can I make a payment on your e-commerce site?
You can make a payment by adding items to your cart and proceeding to the checkout. During checkout, you'll be prompted to select your preferred payment method and provide the necessary payment information.
2. What payment methods do you accept?
We accept various payment methods, including Cash on delivery, credit & debit cards,You can see the full list of accepted payment methods during the checkout process.
3. Is it safe to make payments on your site?
Yes, we take the security of your payments seriously. We use industry-standard encryption and security measures to protect your payment information. Our site is also PCI DSS compliant.
4. Do you store my payment information?
No, we do not store your payment information. We use secure payment gateways that handle your payment details, ensuring your information is kept safe.
5. What should I do if my payment is declined?
If your payment is declined, double-check your payment information for accuracy. If the issue persists, contact your bank or financial institution. They can provide information on why the payment was declined.